At Riverdale Terrace, we want to ensure that our residents feel safe and comfortable by providing them with the care and support they need at all times. We are committed to fostering a community that feels like home while also focusing on our residents’ health and well-being.
That said, we understand people may have specific needs that require specialized care. As such, our Director of Care must complete an assessment to see if your care needs can be accommodated under our licensing.
If you have any questions about your specific needs in relation to our guidelines, please don’t hesitate to contact us.
For those living at Riverdale Terrace, we provide 24-hour health care staff, including Registered Practical Nurses and Personal Support Workers (PSW’s), who perform a number of helpful services, including:
- Wellness monitoring
- Medication administration/Injections
- Oxygen assistance
- Flu shot clinics
- Blood pressure
- Hearing clinics
Additional services we provide include the provision of an in-house physician weekly, assistance with bathing, showering, and personal care, AM & HS care, mobility assistance, continence care and portering. Moreover, the health care professionals at Riverdale Terrace will liaison with community agencies and services, such as home care, physiotherapy, oxygen therapy, and more. As part of our all-inclusive package, all residents are entitled to access medication administration/supervision as well.
Finally, an important aspect of our care and support program is providing our residents with the opportunity to work on their physical health. Riverdale Terrace’s fitness centre offers exercise programs and equipment for various workouts in cardio, strength, and stability.
In addition to our 24-hour care staff, we are proactive in ensuring the safety of our residents. We go to great lengths to know all of our resident’s medical needs and history. By doing so, we are able to prioritize the safety and comfort of our residents, allowing our staff to respond accordingly in emergency situations.
Furthermore, to provide care and safety for each resident during emergencies, those living at Riverdale Terrace are provided with an emergency pendant to wear. By pressing the pendant button, help can be reached through our care team. This emergency system communicates who is in need of help and where they are located in the building when calling for assistance, ensuring they receive the appropriate care as quickly as possible.
We tightly follow all province-mandated protocols regarding COVID-19 and adopt industry-recommended practices that strive for a higher level of care and service for our guests during any care and support services.
Our operational framework continues to evolve, and we recognize that it can be difficult to stay current with the changing environment.
We encourage you to reach out to our team with any questions or concerns you have regarding COVID-19 and your care or the care of a loved one.